Live Nation Reviews

Live Nation has an overall rating of 4.8 based on 23 reviews. Customer feedback on Live Nation is mixed: Live Nation reviewers highlight positive aspects like wide selection of events, user-friendly ticket purchasing, good customer service, and easy access to concert information, which strongly appeal to concertgoers, event enthusiasts, and live music fans. However, Live Nation is often criticized for its high service fees, occasional technical issues, limited refund options, and long wait times for customer support.

4.8/5.0

23 reviews

5 Stars

18

4 Stars

3

3 Stars

1

2 Stars

0

1 Star

0

All Live Nation Reviews (23)
LauraleeOsborn
May 26, 2026
"Presale code worked fine for me"
I got my presale code right when they said I would, and it worked on the first try. I did message support just to double-check, and they basically said, "You should receive it before the sale starts, just keep an eye on your email," which ended up being accurate. The site was a little slow once I got in, but overall it was smooth
Debra-anderson
May 13, 2026
"I’ve never had any issues logging in, even..."
I’ve never had any issues logging in, even when I’m doing it right before buying tickets. It’s been reliable for me.
richardkubota4020
May 13, 2026
"I had to cancel at the last minute..."
I had to cancel at the last minute because my plans changed, i was bracing myself for a whole hassle. But the refund details were really easy to find, and submitting the request was surprisingly straightforward.
The money showed up a few days later, which felt totally fair. The timing wasn’t ideal, of course, but the whole process was so much smoother than I expected. I was genuinely happy with how it all went!
hello_billy898
May 13, 2026
"Accessibility help was actually... easy!!"
I had a really good experience with the accessibility help at a Live Nation show!! I reached out before I went, and they got back to me quickly with info about accessible seating, entry, all of that stuff... which made planning so much easier. The staff at the venue were really kind too, and nobody made it feel awkward or like I was being a bother!! It seriously made the whole night way less stressful for me.
James_fulks86
May 02, 2026
"Parking Was Surprisingly Easy"
Parking at the show was way easier than I expected. I found a spot really fast, didn’t have to circle around forever, didn’t deal with any weird traffic jams, didn’t have to squeeze into some tiny space, and didn’t end up walking a mile from the car. It was just simple, quick, and totally stress-free.
patty_Souers70
April 07, 2026
"Pretty smooth overall"
I got in quicker than I thought I would, which was a nice surprise. The lines moved along fine and the signs were clear enough to figure out where to go. Getting out of the parking lot took a bit longer than I’d hoped, but if everyone stays patient and lets people merge like decent human beings, it’s not too bad
joseph.Mueller
April 07, 2026
"Super easy, and I only blame myself for waiting"
I bought my tickets on livenation.com it was way smoother than I expected. I found the seats I wanted quickly, checkout didn’t give me any headaches, and the tickets showed up in my account right away. The fees still sting a little, but I can’t really act surprised since they were shown before I paid. If anything, I blame myself for waiting so long to grab the tickets. No issues at all, I’d use it again.
amanda-Love
March 28, 2026
"VIP package was easy and worth it"
I got the VIP package for the show and everything went smoothly. Check-in was quick, the staff seemed organized, and all the extras that were supposed to be included were actually there. You never really know with these kinds of upgrades, but this one made sense and felt worth it. it went better than I expected
LINDQUIST
March 27, 2026
"Felt safe the whole time"
I felt safe in the crowd the entire time. Security seemed to have things under control, and there wasn’t really any stress or chaos. I’m guessing they had a good plan in place, because everything felt smooth from where I was standing.
Frances_wilken98
March 19, 2026
"I had to send my tickets to a..."
I had to send my tickets to a friend at the last minute, and it was painless. She got the email right away and was able to add them to her account without any issues. I was expecting the whole thing to be more of a hassle, like when you have to... but nope, it just worked.
RebeccaMcclendon_82
March 12, 2026
"Payment was smooth and easy"
I bought tickets on Live Nation and the payment went through on the first try. No weird errors, no double charge, and I got my confirmation in about a minute. that’s really all I needed
hello_clarence766
March 08, 2026
"Fees weren’t as bad as I thought"
I was ready to blame them for the usual crazy ticket fees, but getting my tickets was easy and the extra charges weren’t too bad this time. The final price felt fair compared to the other sites I checked.
william.Mullins
March 07, 2026
"Easy enough getting in"
I had my tickets on my phone, and getting inside was smooth overall. The app did take a minute to load while I was standing outside the venue, which always makes me a little nervous for no real reason, but it worked fine in the end. Not a big deal, honestly
hello_iris556
February 20, 2026
"I ended up with two tickets I couldn’t..."
I ended up with two tickets I couldn’t use, so I put them up for resale through Live Nation. The whole thing was straightforward and only took a few minutes. I liked that it showed the price clearly before I posted them, which made it less confusing. Got an email later when they sold, and that was basically it. No real hassle, I’d probably use it again.
RogerGaither
February 17, 2026
"I ordered tickets through livenation.com and expected..."
I ordered tickets through livenation.com and expected to be refreshing my email for a while, but the confirmation came in almost right away. I’m cautious with online purchases, so I checked my inbox and saved the email as soon as it landed.
All the details looked right too, including the seats, date, and price. I still took a screenshot just in case, but everything was straightforward and I didn’t run into any problems
ConstanceFerrera_68
February 14, 2026
"I’ve used livenation.com a handful of times now..."
I’ve used livenation.com a handful of times now, it’s been painless. Every time I go in thinking, “Okay, this show is probably sold out,” I somehow still manage to find tickets. The seat options are easy enough to understand, so I’m not sitting there confused trying to figure out what’s actually available. Last time, I was able to grab 2 tickets without spiraling into ticket-buying stress, which is always a win. Prices were about what I expected too, so no surprises there. Overall, no real complaints from me, and I’d definitely use it again.
hello_thomas103
February 11, 2026
"Info was accurate, thankfully"
I got the emails and updates when I needed them, which was a relief because I really didn’t want to waste time figuring things out last minute. The time, gate info, and ticket details were all correct, so we could just show up and get where we needed to go. Easy overall
JoaneWorsham_20
February 07, 2026
"Honestly Better Than I Expected"
I had a really good time at the show. I’ll admit I was a little nervous at first because I always worry I’m going to get fooled by some hidden issue with tickets or entry, but everything went smoothly. The line moved fast, the seats were easy to find, and the sound was actually way better than I expected. Staff were laid-back and helpful too. No real complaints from me, I’d use Live Nation again...
judith_Kmiotek83
January 12, 2026
"Helpful updates when plans changed"
well... the concert time ended up changing, and Live Nation emailed me quickly about it. The info was clear enough, so I didn’t have to go digging around to figure out what was going on. Helpful overall, no issues.
alicebridge1432
January 10, 2026
"Seat map was accurate"
I picked our seats using the map, and they were pretty much exactly where it showed, maybe within a few feet of what I expected. No weird surprises when we got there, which was nice. Overall, I’d say it worked out great and I was happy with it.

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Live Nation Q&A

Why do you have so many bad reviews? so the tickets not work when we get to the venue? do you send tickets electronically?

Why do you have such bad reviews. do you send tickets electronically-do they work on an apple phone? do i need to go to a different line at the venue?

Marcus
August 14, 2019

“Live Nation is just GReedy. Disorganized. Didn't have a clue what to do with ADA/Disabled people like me. They just don't care. Sad. I will NEVER USE THEM AGAIN”

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